I had a terrible customer experience at your Shell station at Sheppard and Wilson Heights on April 25. I was using the Scotia bank machine at your “convenience store” and I had withdrawn $60. As the money was being dispensed, I noticed a problem with the machine and one of my $20 dollar bills was torn in half. I went to the store clerk who directed me to his manager. When I explained the situation and showed him the $60 dollars that I had just withdrawn with the torn $20 bill he told me that there was nothing he could do. That’s BS. He could have taken my torn $20 bill, given me $20 from his register and followed up with
Have you had similar experiences?