Sunday, March 16, 2008

Should You Still Email Your Press Releases?

On B2B Online, Tricia Robinson answers the question "Any tips for using e-mail to send press releases?". She goes on to write about not placing the whole release in the email, not including attachments and some other typical email "best practices".

Here's a tip: "Don't do it". Does your whole database need to know every time you hire a new executive or win an award? Perhaps but you should really consider what you send and how you send it because email recipients these days no longer have the same patience as they once had. They expect to receive relevant and timely information that they have subscribed to. Before you know it, you'll have a bunch of unsubscribes and when you really do have relevant information, you'll miss out some key prospects/customers as they've already opt-ed out.

My suggestion would be to include press release snippets as part of a monthly or quarterly newsletter that has additional value added content. In this way, you cut down on the frequency of your emails and you provide content in a more regular format that your email subscribers expect to receive.

Chad H

PS: Here is a great article from Demand Gen Report that speaks to some of the points above in terms of using and not abusing your email list: Building & Leveraging A New Email List From The Ground Up

2 comments:

John Gillett said...

While many customers, prospects and investors may be interested in what your business is up to, they don't need to read every word of every press release you distribute.

I agree that including highpoints from a press release in an email --partuicularly if it is relevant to clients and prospects -- such as adding a new line of business.

Luke said...

What a great way to do it, nice post! We are about to launch our newsletter and will bare this in mind.

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