tag:blogger.com,1999:blog-25332113.post114671621944748171..comments2024-01-14T08:00:23.004-05:00Comments on Anything Goes Marketing: Bad Customer Experience: Happy EndingChadhttp://www.blogger.com/profile/03192337361852995222noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-25332113.post-33354742628384957542009-06-28T15:09:18.546-05:002009-06-28T15:09:18.546-05:00Dear Anonymous - this was ages ago and maybe thing...Dear Anonymous - this was ages ago and maybe things are different now. Since I am in a customer facing role I clearly know what excellent service is and from what I remember, it definitely wasn't. I couldn't have been any more polite than I was. This issue was resolved but if it happens again, I will definitely talk to G4S - thanks!Chadhttps://www.blogger.com/profile/03192337361852995222noreply@blogger.comtag:blogger.com,1999:blog-25332113.post-60691951192343578412009-06-28T13:56:08.759-05:002009-06-28T13:56:08.759-05:00Just as an FYI it is not Scotiabank that puts the ...Just as an FYI it is not Scotiabank that puts the cash into any off site bank machines, if you are looking for someone to blame you can blame Group 4 Securicor (G4S). And as for a torn $20 bill you can take to ANY bank in Canada and have it replaced. As for being treated shitty perhaps the CSR was only reflecting the way they were being treated....Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-25332113.post-67665995522441759082006-12-03T23:00:00.000-05:002006-12-03T23:00:00.000-05:00Hey - thanks for your comment. As I mentioned in a...Hey - thanks for your comment. As I mentioned in a <a href="http://anythinggoesmarketing.blogspot.com/2006/05/bad-customer-experience-happy-ending-2.html">follow up article</a>, Scotia Bank did allow me to pcik up my $20. However, I have to agree with you. The Bat St. branch that I went to gave me a whole run around and looked at me like I was trying to rip them off when I brought in the email Chadhttps://www.blogger.com/profile/03192337361852995222noreply@blogger.comtag:blogger.com,1999:blog-25332113.post-84724844033690884922006-12-03T22:20:00.000-05:002006-12-03T22:20:00.000-05:00ScotiaBank really sucks. Not only do their ATM's d...ScotiaBank really sucks. Not only do their ATM's dispense half bills, but whenever I go their tellers at any of four seperate ScotiaBank branches in my area, they always treat me like shit and I always leave feeling like I have just been thrown into a puddle. To hell with ScotiaBank and it's shitty service reps.Anonymousnoreply@blogger.com